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Frequently Asked Questions
Quick answers to what people ask us most. Still stuck? Send us a message above or email support@seosniper.io.
How quickly will I get a reply?
We read and respond to every message, and we aim to reply within one business day. Account, billing, and technical issues are prioritized so you're never left waiting on something that blocks your publishing.
What's the fastest way to get technical support?
Email support@seosniper.io with your account email and a short description of the problem. Screenshots of any error and the site you're connecting help us resolve integration issues on the first reply. Most setup questions are also answered in our documentation.
Which platforms does SEO Sniper integrate with?
SEO Sniper auto-publishes to WordPress, Shopify, Wix, and Squarespace, and connects to static sites and custom web apps (React, Next.js, Vue, Angular) through our public REST API and webhooks. If you're unsure whether your stack is supported, reach out and we'll confirm.
Can you help me connect my website?
Yes. Our step-by-step documentation walks through each platform, and if you get stuck our support team can help you finish the connection, from generating WordPress Application Passwords to wiring up an API token for a headless site.
How does billing work, and do you offer refunds?
Subscriptions are billed monthly through our payment provider and can be cancelled anytime from your dashboard. Billing terms and our refund policy are detailed in our Terms of Service. For specific billing questions, email support@seosniper.io and we'll sort it out.
Do you offer partnerships or an affiliate program?
We do. If you'd like to partner with SEO Sniper, refer customers, or explore the affiliate program, send us a note with a little about your audience and we'll follow up with the details.